Pinwheel Partners with Terafina to Enhance Omnichannel Account Opening and Customer Onboarding for Financial Institutions | PR Newswire [Video]

Now, Terafina’s (now known as Candescent account opening) customers can leverage Pinwheel PreMatch within their omnichannel experiences to achieve a 32% increase in direct deposit enrollments and enhance consumer account portability.

, /PRNewswire/ — Pinwheel, a fintech that helps financial institutions win primacy with frictionless activation, is partnering with Terafina/Candescent, a leading solution provider for customer account opening and onboarding across digital, branch and call center channels. This partnership will bring Pinwheel’s direct deposit switching solution to Terafina’s/Candescent’s bank and credit union customers, providing them with a streamlined and unified account opening experience across digital and in-person channels.

Consumers today have more accounts than ever before, banking at multiple institutions to satisfy their varying financial needs. As banks fight to win greater shares of consumers’ wallets and ultimately battle for account primacy – to become a customer’s primary financial institution – simplifying the direct deposit switching process becomes a critical differentiating factor.

Traditionally, …