Execs In The Know Launches the KIA Champions Program to Recognize and Elevate CX Leadership | PR Newswire [Video]

Execs In The Know unveils the KIA Champions Program, spotlighting trailblazing CX leaders driving innovation and collaboration. Discover how this initiative empowers industry influencers like Jessica Patel from Belk and Diane Haluszka from PVH Corp. to shape the future of customer experience.

, /PRNewswire-PRWeb/ — Execs In The Know is thrilled to announce The KIA Champions Program, an initiative spotlighting outstanding customer experience (CX) leaders within the Know It All (KIA) online community. This bi-annual program honors those driving innovation, fostering collaboration, and advancing thought leadership in the evolving CX landscape.

“The Know It All (KIA) Champions Program is more than just recognition—it’s a catalyst for innovation and collaboration in the customer experience industry,” said Susan McDaniel, Co-Founder & COO of Execs In The Know.

Inaugural honorees include Jessica Patel, Senior Director of Customer Experience at Belk, and Diane Haluszka, Senior Director of Customer Service at PVH Corp. These leaders exemplify the spirit of …