An Amazon seller has shocked internet users after revealing what happens with incorrect returns, and why customers can “do whatever they want.”
Rebecca Martinez, 26, has spent the last three years as a full-time Amazon retailer, selling everything from clothes, shoes, household items, food, and beauty items. There is no doubt it has been a fulfilling experience, but she told Newsweek that one of the most frustrating elements of the job is when customers “try to scam” her out of a refund.
Martinez, of Florida, shared a video on social media (@findit.flipit on Instagram and @finditflip on TikTok) saying that Amazon returns are “actually disgusting.” The clip explains that some customers try to return a different item to what they purchased, because, as long as they include the returns paper in the package, they get an automatic refund. Newsweek has contacted Amazon via email for comment.