IntouchCX Expands Trust & Safety Solutions With Strategic Acquisition Of Webpurify | PR Newswire [Video]

, /PRNewswire/ – IntouchCX today announced its acquisition of WebPurify, a premier provider of AI-powered and human-driven content moderation solutions. This acquisition marks a milestone in IntouchCX’s mission to be the industry’s trusted advisor, redefining Trust and Safety solutions to empower brands to protect their communities while fostering secure and inclusive online environments. 

Through this strategic partnership, IntouchCX strengthens its ability to create environments where clients, employees, and users feel supported, respected and empowered. Enhancing offerings, expanding capabilities, and continuing to deliver best-in-class experiences guided by industry-leading expertise. As it grows beyond traditional CX, this partnership allows it to deepen its presence in the adjacent trust and safety category, establishing it as a distinct essential focus area alongside customer experience.

“This acquisition marks a milestone for IntouchCX as we continue to expand our capabilities in trust and safety. AI-powered content moderation perfectly complements our technology-first approach to customer experience” said Shane Kozlowich…