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Kroger apologizes after shopper reveals multiple experiences with ‘rude’ cashiers – and vows to drive farther to rival [Video]

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Experiential Content Marketing

KROGER has been forced to apologize after an unhappy customer slammed their rude cashiers.

Chuck Nice took to the social media platform X last Sunday to voice his anger at the store as he threatened to start shopping at a rival.

A Kroger customer slammed the chain on social media for their poor customer serviceCredit: Getty
The Kroger complainer even vowed to go to a rival instead from now onCredit: Getty

Chuck’s post read: “@krogeryour customer service has gone way downhill.

“This is the 2nd issue I’ve had in less than 2 months.

“The cashiers have become rude.

“I live less than a mile from your store. But I’m going to start driving 5 miles to a @meijer store instead.”

Kroger responded to the gripe, saying: “Hi, Chuck! Thank you for bringing this to our attention.

“We are sorry to hear of your experience with this please send us private message so we can share your …

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