In this insightful talk, Barry Fiske, Chief Experience Officer at Merkle, shares powerful lessons from leading creatives and innovators around the world. Fiske delves into the structures and practices that foster creativity, from the importance of team dynamics and learning environments to the role of ego in design. He discusses insights from his podcast, What Bubbles Up, covering topics like embracing ambiguity, the impact of game theory, and shifting from design to product thinking. Whether you’re a designer, strategist, or just curious about creativity, this talk provides actionable insights for anyone seeking to bring innovative ideas to life.
00:00 Introduction
01:02 Building Successful Design Teams
01:51 Learning Through Teams and Summits
02:17 Fast Currents and “What Bubbles Up” Podcast
03:28 Podcast Insights: Lessons from Creatives
04:16 Generative AI and Emerging Technology
05:00 Keeping Up with Rapid AI Developments
07:26 Adapting Design for Fast-Changing AI
09:19 Embracing a Multi-Platform AI Future
09:51 Peter Merholz on Design’s Transitional Phase
10:56 Ego Death and the Evolving Designer Role
12:30 Shifting from Design to Product Mindset
13:13 Game Theory and AI in Experience Design
14:38 Retaining Customers as Brand Fans
16:09 Using Data to Drive Design
18:22 Designing with Purpose and Transformation
19:15 Human-Centric to Machine-Centric Design
20:07 Donald Chesnut on Experience Design Psychology
22:13 Role of the Design Leader as Talent Curator
23:31 Tracy Wong’s Creative Ideation Techniques
24:34 High-Performance Teams and Project Aristotle
26:12 Final Takeaways: Brand Promise and Experience
28:06 Global Impact of Experience Design
28:55 Closing Remarks and Follow-Up
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