Skill, Train, Empower: Flipkart SCOA’s role in transforming e-commerce careers [Video]

Flipkart, India’s homegrown e-commerce marketplace, has been making significant strides in upskilling India’s workforce through its Supply Chain Operations Academy (SCOA). Established in 2021, SCOA is a pioneering initiative aimed at training and certifying e-commerce supply chain personnel. The academy provides free, industry-relevant training to young individuals from underserved local catchment areas, equipping them with the necessary skills to thrive in the rapidly growing e-commerce sector and bolster the local supply chain ecosystem.

In 2024, SCOA trained over 3,000 candidates, including 600 women, demonstrating Flipkart’s commitment to skill development, diversity, and inclusion. The academy’s training program includes a 45-day hands-on experience at Flipkart facilities and online classroom sessions, providing participants with real-world operational skills. The program is inclusive, reaching out to local catchment youth, women, persons with disabilities (eDAB), defense personnel, and members of the transgender community, thereby enhancing their employability within the e-commerce sector.

Upskilling for the Future

Hemant Badri, Senior Vice President …