Transforming Customer Experiences: Aureus Academy’s Journey with Salesforce [Video]

Explore the inspiring story of Aureus Academy, a Singapore-based music school, and their transformative experience with Salesforce.
Discover how they overcame challenges, achieved significant revenue growth, and improved customer service. Gain insights into the importance of a unified data management system and the role of Salesforce in setting targets, forecasting, and scalability. Learn how small businesses can leverage Salesforce to drive business growth.

Chapters:
00:00 Introduction
00:40 What are challenges that small businesses are facing today and the opportunities to embrace technology at their various stages of growth?
02:09 What factors can be attributed to the 300% revenue growth in five years since adopting Salesforce?
05:38 How are you utilising data to make informed strategic decisions?
06:59 What is your top success tip for winning new customers or keeping your customers happy?
08:48 How does Salesforce support the expansion plans for more Aureus Academy outlets?
10:47 What is the most important piece of advice you would give for successfully attracting new customers and maintaining customer satisfaction?

Watch this webinar to learn how Salesforce can empower your sales, service, and marketing teams to achieve greater impact and success.
https://www.salesforce.com/ap/form/events/webinars/form-rss/4496750?d=701ed000003hWanAAE

Aureus Academy builds new experiences with Salesforce
https://www.salesforce.com/ap/customer-success-stories/aureus-academy/