As brands grapple with tighter budgets and rising expectations, Zappi’s Nataly Kelly explores why connected insights – integrating market research with performance data – will transform AI from a tool to a strategic powerhouse in 2025.
In 2025, brands will face an unprecedented crossroads: prove ROI in the face of rising economic pressures and rapidly shifting consumer expectations – or risk losing relevance. Marketing teams are under pressure to do more with less, grappling with tighter budgets while delivering measurable impact to the business. For many, this will require a fundamental shift in how they approach consumer data, decision-making, and innovation.
Enter the power of AI and connected insights: the integration of market research with performance data to create a unified view of the consumer, leveraging AI agents in the process. By centralizing data streams and making them accessible across teams, brands can turn AI into a business gamechanger, using it to predict trends, anticipate consumer needs …